Genpact ( NYSE: G) is an internationally recognized professional services company that specializes in providing digital transformation solutions to our esteemed clients. Our primary objective is to leverage the power of digital and data to help our clients gain a competitive edge in their respective industries. We achieve this by seamlessly integrating lean principles, design thinking, analytics, and cutting-edge digital technologies with our extensive domain knowledge and industry expertise. This unique approach, which we refer to as Lean Digital SM, enables us to deliver groundbreaking business outcomes that drive innovation and success.
Genpact Mega Walk-In Drive for Freshers on 8th July 2024.
Role: Process Associate, Non-Voice- English Language
Experience: Freshers
Qualification: Any Graduate
Work Location: Ahmedabad
Openings: 01
Responsibilities
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.
Qualifications we seek in you
Minimum qualifications
- Any Graduate except Law
- Only Freshers are eligible.
- Fluency in English Language
Preferred qualifications
- Effective probing skills and analyzing / understanding skills.
- Problem solving skills with customer centric approach.
- Must be able to work on a flexible schedule (including weekend shift work)
Walk-in interview details
Date & Time: 8th July, 12.00 PM – 2.00 PM
Zoom ID: https://genpact.zoom.us/j/7457531524
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