Genpact ( NYSE: G) is an internationally recognized professional services company that specializes in providing digital transformation solutions to our esteemed clients. Our primary objective is to leverage the power of digital and data to help our clients gain a competitive edge in their respective industries. We achieve this by seamlessly integrating lean principles, design thinking, analytics, and cutting-edge digital technologies with our extensive domain knowledge and industry expertise. This unique approach, which we refer to as Lean Digital SM, enables us to deliver groundbreaking business outcomes that drive innovation and success.
Genpact Mega Walk-In Drive for Freshers
Don’t miss the Genpact Mega Walk-In Drive for Freshers in Gurugram. We have openings for Customer Service Voice roles. Respond to customer queries, escalate product bugs, and provide excellent service. Apply now and bring your documents!
Role: Customer service – Voice roles (English)
Experience: 00 – 02+ Years of relevant experience
Qualification: Any Graduate
Work Location: Gurugram
Openings: 01
Responsibilities
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
Qualifications we seek in you
Minimum qualifications
- Graduate (Any Discipline except Law)
- Freshers are eligible (Result awaited candidates/ 2024 pass-outs are eligible)
- Candidates upto 2 year experience in voice process are eligible
Preferred qualifications
- Effective probing skills and analyzing / understanding skills
- Excellent proficiency with written English and with neutral English accent
Walk-in interview details
Date & Time: 22nd June, 10.00 AM – 4.00 PM
Venue: Constantia Auditorium; YWCA Delhi; 38, Hanuman Rd, Hanuman Road Area, Sansad Marg Area, New Delhi, Delhi 110001
You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
- 3 copies of updates resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
Discover more from Pharma Walks
Subscribe to get the latest posts sent to your email.